I’m using the following:
When I look at “New unlinked Incident Reports”, if I click the “IP” header to sort by IP, and then go back to RTIR Home, the “New unlinked Incident Reports” is blank and I get the following error in syslog:
Aug 3 16:42:06 rt RT: DBD::mysql::st execute failed: Unknown column ‘CustomFieldValues_6.SortOrder’ in ‘order clause’ at /usr/share/perl5/DBIx/SearchBuilder/Handle.pm line 509. (/usr/share/perl5/DBIx/SearchBuilder/Handle.pm:509)
Does anyone know a solution for this? I would like to be able to change the default behavior somewhat but this is making it difficult. Any help much appreciated!