RT is the only thing running on a Fedora Core 9 VMWare ESX VM.
It has an Intel Xeon 1.6Ghz
top>>> Mem: 774768k total, 743096k used, 31672k free, 19836k buffers
Swap: 1572856k total, 104668k used, 1468188k free, 179940k cached
uptime>>>> 14:40:53 up 20 days, 2:39, 1 user, load average: 0.16, 0.04, 0.02
Have done no tuning of the database other than installing the RT 3.8 schema updates. Previous ran 3.6.3 with no problems for over a year.
User@Host: rt_user[rt_user] @ localhost []
Query_time: 0 Lock_time: 0 Rows_sent: 1 Rows_examined: 0
SELECT count(main.id) FROM ObjectCustomFieldValues main WHERE (main.Disabled = ‘0’) AND (main.ObjectType = ‘RT::Transaction’) AND (main.ObjectId = ‘92578’);
| id | select_type | table | type | possible_keys | key | key_len | ref | rows | Extra |
| 1 | SIMPLE | main | ALL | NULL | NULL | NULL | NULL | 1 | Using where |
1 row in set (0.02 sec)
Time: 080725 12:42:47
User@Host: rt_user[rt_user] @ localhost []
Query_time: 0 Lock_time: 0 Rows_sent: 0 Rows_examined: 0
SELECT main.* FROM CustomFields main JOIN ObjectCustomFields ObjectCustomFields_1 ON ( ObjectCustomFields_1.CustomField = main.id ) WHERE (main.Disabled = ‘0’) AND (main.Name = NULL) AND (ObjectCustomFields_1.ObjectId = ‘1’ OR ObjectCustomFields_1.ObjectId = ‘0’) AND (main.LookupType = ‘RT::Queue-RT::Ticket-RT::Transaction’) GROUP BY main.id ORDER BY MAX(ObjectCustomFields_1.ObjectId) DESC, MIN(ObjectCustomFields_1.SortOrder) ASC;
| id | select_type | table | type | possible_keys | key | key_len | ref | rows | Extra |
| 1 | SIMPLE | main | ALL | PRIMARY | NULL | NULL | NULL | 1 | Using where; Using temporary; Using filesort |
| 1 | SIMPLE | ObjectCustomFields_1 | ALL | NULL | NULL | NULL | NULL | 1 | Using where |
2 rows in set (0.00 sec)
Time: 080725 12:44:18
User@Host: rt_user[rt_user] @ localhost []
Query_time: 0 Lock_time: 0 Rows_sent: 0 Rows_examined: 4817
SELECT main.* FROM Tickets main WHERE (main.Status != ‘deleted’) AND ( ( main.Owner = ‘10’ OR main.Owner = ‘135’ ) AND main.Type = ‘reminder’ AND ( main.Status = ‘new’ OR main.Status = ‘open’ ) ) AND (main.EffectiveId = main.id) ORDER BY main.Due DESC;
| id | select_type | table | type | possible_keys | key | key_len | ref | rows | Extra |
| 1 | SIMPLE | main | ALL | Tickets2 | NULL | NULL | NULL | 5381 | Using where; Using filesort |
1 row in set (0.00 sec)
