Size limit in RT 3.8.2 rich text editor?

RT Users
1

I have users that type large messages and/or paste text into the RT
editor that say it is getting truncated. Is there a size limit to the
amount of text that the rich text box can handle, or another reason why
it would truncate? Would this pertain to some of the IE bugs that were
fixed in RT 3.8.3?

Thanks,
-Tim

2

I have users that type large messages and/or paste text into the RT
editor that say it is getting truncated. Is there a size limit to the
amount of text that the rich text box can handle, or another reason why
it would truncate? Would this pertain to some of the IE bugs that were
fixed in RT 3.8.3?

Thanks,
-Tim
-----End Original Message-----

Tim,
I had the IE problems (in fact, I’m upgrading from 3.8.2 to 3.8.4 as I
type this), but I also had issues if I pasted text from Word or Outlook
into the rich-text editor without using the “Paste from Word” or “Paste
as plain text” tool button. A straight Ctrl-V pastes a ton of
M$-specific XHTML tags, making the result “too large or is not plain
text”.

HTH,
Mike

3

Hi,

I had the problem if using IE7 and user has the signature set. The problem
seems to be solved by 3.8.4 (I did not tested 3.8.3)

Z.

Flynn, Timothy J wrote:

I have users that type large messages and/or paste text into the RT
editor that say it is getting truncated. Is there a size limit to the
amount of text that the rich text box can handle, or another reason why
it would truncate? Would this pertain to some of the IE bugs that were
fixed in RT 3.8.3?

Thanks,
-Tim

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