We’re running RT 3.6.6 over here, and we’re having a peculiar issue
where one user cannot see her custom search results. Default searches
work fine, but anything she tweaks will show with a # of entries listed
(accurately), but no tickets actually shown.
All other users can see their tickets just fine (even hers!). We’ve
given her godly access privileges to her particular queue. Whatever this
issue is, it’s limited to her.
Thanks for the help in advance!
Linux & Windows Administrator
S&S Worldwide, Inc.
(800) 537-3451 Ext. 2195