I managed to enable the SimpleSearch (upper right corner box) for my
Customers by copying parts of index.html to SelfService/index.html.
If works so far as that I can see a proper result list. Sadly the URLs
all show “/rt/Ticket/Display.html?..” instead of
"/rt/SelfService/Ticket/Display.html?.." and if the customer clicks on
them the view resets to “/index.html” as it’s an invalid URL for a
customer (at least I guess so).
Which page is responsible for generating the URL string? I cannot find
Christian Hammers WESTEND GmbH | Internet-Business-Provider
Technik CISCO Systems Partner - Authorized Reseller
Lï¿œtticher Straï¿œe 10 Tel 0241/701333-11
email@example.com D-52064 Aachen Fax 0241/911879