Simple Search and Custome Field

Is there a way to allow simple search to also search custom fields?

Thanks,

Michael Neuschafer

PC Support Specialist

National Stores Inc.

(310) 436 - 2150

Is there a way to allow simple search to also search custom fields?
Install RTx::Tags

Cambridge Energy Alliance: Save money. Save the planet.

In RT-3.6.7 we modified rt3/local/lib/RT/Search/Googleish_Local.pm
to perform searches of certain custom fields from simple search.
When we put “sn:xxx” in a simple search it finds any tickets containing
xxx in a “Serial Number” custom field.

We also modified rt3/local/html/Search/Simple.html to provide
instructions for this search.

Gordon

Michael Neuschafer wrote: