SideBySideView Extension install and usage questions

RT Users
1

I am using RT 3.8.8 and adding the plugin called
Extension-SideBySideView.

The install gives a warning when I run “perl Makefile.PL”

Warning: the following files are missing in your kit:
lib/RT/Extension/SideBySideView/CustomView.pm
Please inform the author.
Writing Makefile for RT::Extension::SideBySideView

In fact, that .pm file is not in the package but I cannot find
any info about it searching RT and Google etc.

Can anyone help?

I am also interested in ANY information about how to setup and
actually use the SideBySideView function once installed.
Ideally I think I would want a System Preferences setting
that defines a ticket display or “RT at a Glance” format
that uses SideBySide viewing.

Thanks

Susan K. McClure
Rice University

Voice: 713.348.4852
Email: smcclure@rice.edu

2

Hi,
Pls Grab up the latest, i fixed this some days ago.

TorstenAm 03.11.2010 um 22:05 schrieb Susan McClure smcclure@rice.edu:

I am using RT 3.8.8 and adding the plugin called
Extension-SideBySideView.

The install gives a warning when I run “perl Makefile.PL”

Warning: the following files are missing in your kit:
lib/RT/Extension/SideBySideView/CustomView.pm
Please inform the author.
Writing Makefile for RT::Extension::SideBySideView

In fact, that .pm file is not in the package but I cannot find
any info about it searching RT and Google etc.

Can anyone help?

I am also interested in ANY information about how to setup and
actually use the SideBySideView function once installed.
Ideally I think I would want a System Preferences setting
that defines a ticket display or “RT at a Glance” format
that uses SideBySide viewing.

Thanks

–
Susan K. McClure
Rice University

Voice: 713.348.4852
Email: smcclure@rice.edu

3

And Yes, you can Fund a Switch under user preferences for this.

TorstenAm 03.11.2010 um 22:05 schrieb Susan McClure smcclure@rice.edu:

I am using RT 3.8.8 and adding the plugin called
Extension-SideBySideView.

The install gives a warning when I run “perl Makefile.PL”

Warning: the following files are missing in your kit:
lib/RT/Extension/SideBySideView/CustomView.pm
Please inform the author.
Writing Makefile for RT::Extension::SideBySideView

In fact, that .pm file is not in the package but I cannot find
any info about it searching RT and Google etc.

Can anyone help?

I am also interested in ANY information about how to setup and
actually use the SideBySideView function once installed.
Ideally I think I would want a System Preferences setting
that defines a ticket display or “RT at a Glance” format
that uses SideBySide viewing.

Thanks

–
Susan K. McClure
Rice University

Voice: 713.348.4852
Email: smcclure@rice.edu