After doing a few searches, it seems that using the “rt-shredder” tool
is the one true way to delete a user.
Unfortunately… i find the documentation on it, inscruitable 
Could someone please give me a simple, straightforward commandline to
delete user X?
I was hoping it would be as simple as
rt-shredder --plugin User name=doomeduser
but that does not seem to be adequate.
After doing a few searches, it seems that using the “rt-shredder” tool
is the one true way to delete a user.Unfortunately… i find the documentation on it, inscruitable
Could someone please give me a simple, straightforward commandline to
delete user X?I was hoping it would be as simple as
rt-shredder --plugin User name=doomeduser
but that does not seem to be adequate.
The format is incorrect. --plugin takes a single argument, but you’ve
space separated it and hence it’s two. See
rt-shredder - RT 5.0.5 Documentation - Best Practical for the proper
format; you’re close.
Alternatively, use the admin web interface instead of the command line.
Select “Users” from the object type and then enter “doomeduser” in the
Name field. If the user isn’t disabled, either disable them first or
enter “enabled” in the status field (which defaults to “disabled” if
empty, for safety).
Thomas Sibley <trs bestpractical.com> writes:
After doing a few searches, it seems that using the “rt-shredder” tool
is the one true way to delete a user.Unfortunately… i find the documentation on it, inscruitable
Could someone please give me a simple, straightforward commandline to
delete user X?I was hoping it would be as simple as
rt-shredder --plugin User name=doomeduser
but that does not seem to be adequate.
The format is incorrect. --plugin takes a single argument, but you’ve
space separated it and hence it’s two. See
rt-shredder - RT 5.0.5 Documentation - Best Practical for the proper
format; you’re close.Alternatively, use the admin web interface instead of the command line.
Select “Users” from the object type and then enter “doomeduser” in the
Name field. If the user isn’t disabled, either disable them first or
enter “enabled” in the status field (which defaults to “disabled” if
empty, for safety).
Okay, so I was trying to do the same thing myself and struggling just as
much with the documentation as the original poster was.
After banging my head against the keyboard for a while I worked it out, so I
recorded in this blog post:
I thought I’d post back with the answer in the hope it might help the next
person.
Thanks.
Hal.
Thomas Sibley <trs bestpractical.com> writes:
After doing a few searches, it seems that using the “rt-shredder” tool
is the one true way to delete a user.Unfortunately… i find the documentation on it, inscruitable
Could someone please give me a simple, straightforward commandline to
delete user X?I was hoping it would be as simple as
rt-shredder --plugin User name=doomeduser
but that does not seem to be adequate.
The format is incorrect. --plugin takes a single argument, but you’ve
space separated it and hence it’s two. See
rt-shredder - RT 5.0.5 Documentation - Best Practical for the proper
format; you’re close.Alternatively, use the admin web interface instead of the command line.
Select “Users” from the object type and then enter “doomeduser” in the
Name field. If the user isn’t disabled, either disable them first or
enter “enabled” in the status field (which defaults to “disabled” if
empty, for safety).Okay, so I was trying to do the same thing myself and struggling just as
much with the documentation as the original poster was.After banging my head against the keyboard for a while I worked it out, so I
recorded in this blog post:Systems Administrivia: Deleting a User from RT using Shredder via the Command Line
I thought I’d post back with the answer in the hope it might help the next
The more durable and lasting thing would probably be a documentation
patch.
-kevin
