Shredder error

RT Users
1

I’ve eliminated several thousand tickets that were deemed spam. Now I’m
trying to eliminate all the users that were created as each of the spam
tickets were. However, when I run the Users plugin I get the following
error on some of the tickets:

Couldn't wipeout object: Couldn't find resolver for dependency

'RT::User-14767 (depends on,resolvable dependency) RT::Attachment-11334’
at /usr/local/rt-3.6.0/local/lib/RTx/Shredder.pm line 394

Have I messed up by removing the tickets first? Is there a way to
remove the users by ignoring the dependency?

Thanks,
Mathew Snyder

2

Mathew Snyder wrote:

I’ve eliminated several thousand tickets that were deemed spam. Now I’m
trying to eliminate all the users that were created as each of the spam
tickets were. However, when I run the Users plugin I get the following
error on some of the tickets:

Couldn’t wipeout object: Couldn’t find resolver for dependency
‘RT::User-14767 (depends on,resolvable dependency) RT::Attachment-11334’
at /usr/local/rt-3.6.0/local/lib/RTx/Shredder.pm line 394

Have I messed up by removing the tickets first? Is there a way to
remove the users by ignoring the dependency?

Thanks,
Mathew Snyder

Besides stopping at all of the errors and running the command from the
command line. Is there a way to force via the gui? If not, are there
plans to include this ability in future releases?

Mathew Snyder

3

search in archives, this error is documented and means next thing:
RT::Attachment-11334 was created by RT::User-14767, read help for users plugin.On 8/3/06, Mathew Snyder jokermjs19@comcast.net wrote:

I’ve eliminated several thousand tickets that were deemed spam. Now I’m
trying to eliminate all the users that were created as each of the spam
tickets were. However, when I run the Users plugin I get the following
error on some of the tickets:

    Couldn't wipeout object: Couldn't find resolver for dependency

‘RT::User-14767 (depends on,resolvable dependency) RT::Attachment-11334’
at /usr/local/rt-3.6.0/local/lib/RTx/Shredder.pm line 394

Have I messed up by removing the tickets first? Is there a way to
remove the users by ignoring the dependency?

Thanks,
Mathew Snyder

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