Shredder error

I’ve eliminated several thousand tickets that were deemed spam. Now I’m
trying to eliminate all the users that were created as each of the spam
tickets were. However, when I run the Users plugin I get the following
error on some of the tickets:

Couldn't wipeout object: Couldn't find resolver for dependency

'RT::User-14767 (depends on,resolvable dependency) RT::Attachment-11334’
at /usr/local/rt-3.6.0/local/lib/RTx/Shredder.pm line 394

Have I messed up by removing the tickets first? Is there a way to
remove the users by ignoring the dependency?

Thanks,
Mathew Snyder

Mathew Snyder wrote:

I’ve eliminated several thousand tickets that were deemed spam. Now I’m
trying to eliminate all the users that were created as each of the spam
tickets were. However, when I run the Users plugin I get the following
error on some of the tickets:

Couldn’t wipeout object: Couldn’t find resolver for dependency
’RT::User-14767 (depends on,resolvable dependency) RT::Attachment-11334’
at /usr/local/rt-3.6.0/local/lib/RTx/Shredder.pm line 394

Have I messed up by removing the tickets first? Is there a way to
remove the users by ignoring the dependency?

Thanks,
Mathew Snyder

Besides stopping at all of the errors and running the command from the
command line. Is there a way to force via the gui? If not, are there
plans to include this ability in future releases?

Mathew Snyder

search in archives, this error is documented and means next thing:
RT::Attachment-11334 was created by RT::User-14767, read help for users plugin.On 8/3/06, Mathew Snyder jokermjs19@comcast.net wrote:

I’ve eliminated several thousand tickets that were deemed spam. Now I’m
trying to eliminate all the users that were created as each of the spam
tickets were. However, when I run the Users plugin I get the following
error on some of the tickets:

    Couldn't wipeout object: Couldn't find resolver for dependency

'RT::User-14767 (depends on,resolvable dependency) RT::Attachment-11334’
at /usr/local/rt-3.6.0/local/lib/RTx/Shredder.pm line 394

Have I messed up by removing the tickets first? Is there a way to
remove the users by ignoring the dependency?

Thanks,
Mathew Snyder


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