Show Quoted Text

RT Users
1

Is there a way to expand ALL hidden quoted text? We just upgraded to
RT4 and it is hiding a bunch of text on the screen based on how the line
begins. If the line begins with a | or has a > in it it marks it as
quoted text. This is fine, except for the fact that I past mysql output
into thickets. Here is an example of what it looks like hidden and
expanded

HIDDEN
Show quoted text
Show quoted text
Show quoted text
2 rows in set (1.45 sec)

EXPANDED
Hide quoted text
mysql> select status, count() from table where field = “123” group by
status;
Hide quoted text
| status | count() |
Hide quoted text
| Status1 | 34732 |
| Status2 | 45748 |
2 rows in set (1.45 sec)

It is nice to be able to have long responses from mysql hidden so I can
expand it later, but if I am trying to search for something on the
screen(using ctrl+f) without expanding all Hidden Text the search comes
back with nothing. I’m not sure if I’m missing it, or it is a setting
somewhere I don’t have access to with my user. But is it possible to
either turn off the hide quoted text, or expand all quoted text when by
clicking on one link? Thanks in advance.

Scott Benson
System Administrator | A1 Networks
Voice: 707-703-1043

For support issues please email support@a-1networks.com or call 707-703-1050

2

Is there a way to expand ALL hidden quoted text? We just upgraded
to RT4 and it is hiding a bunch of text on the screen based on how

RT 4.0.3 and later have a Show all quoted text link

-kevin

3

And, of course we’re on 4.0.2 :stuck_out_tongue:

Thanks

Scott Benson
System Administrator | A1 Networks
Voice: 707-703-1043

For support issues please email support@a-1networks.com or call 707-703-1050On 1/20/12 11:37 AM, Kevin Falcone wrote:

On Fri, Jan 20, 2012 at 11:22:23AM -0800, Scott Benson wrote:

Is there a way to expand ALL hidden quoted text? We just upgraded
to RT4 and it is hiding a bunch of text on the screen based on how
RT 4.0.3 and later have a Show all quoted text link

-kevin

the line begins. If the line begins with a | or has a> in it it
marks it as quoted text. This is fine, except for the fact that I
past mysql output into thickets. Here is an example of what it
looks like hidden and expanded

HIDDEN
Show quoted text
±-------±---------+
Show quoted text
±-------±---------+
Show quoted text
±-------±---------+
2 rows in set (1.45 sec)

EXPANDED
Hide quoted text
mysql> select status, count() from table where field = “123” group
by status;
±-------±---------+
Hide quoted text
| status | count() |
±-------±---------+
Hide quoted text
| Status1 | 34732 |
| Status2 | 45748 |
±-------±---------+
2 rows in set (1.45 sec)

It is nice to be able to have long responses from mysql hidden so I
can expand it later, but if I am trying to search for something on
the screen(using ctrl+f) without expanding all Hidden Text the
search comes back with nothing. I’m not sure if I’m missing it, or
it is a setting somewhere I don’t have access to with my user. But
is it possible to either turn off the hide quoted text, or expand
all quoted text when by clicking on one link? Thanks in advance.

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