Hello,
I’ve been searching for a solution to this problem for some time now. I’m
hoping someone can help me.
I currently have about 25 different queues in my RT 3.8.8. I’m looking to
get statistic over a specific period of time. And mainly when tickets are
created. I can get hourly stats for a specific queue by the report module.
But I want to get a summary of all queues so I can compare these. If I
select “chart by CreatedHourly” now I get all queues collected in one graph.
So, is there a way to make it show the different queues and still get hourly
stats?
Regards Andreas Jacobsson
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