Setting up rt for a screen reader user using jaws for windows


if any blind geek gurus on this list.
able to help me set up this help desk software.
or if not possible.
for windows vista.
let me know.
or maybe any other recommendations for simple, easy to use and accessible help desk software for an assignment.
tried a number of different types of help desk.
and not very accessible.
any help desk or technions on this list.
Thank you.
ps: here’s the address for the remote tracker software.