Setting up email gateway

matthew_zeier · July 24, 2001, 11:14pm

I’m not sure how to resolve this error when sending email:

No permission to create tickets in the queue ‘general’.

I’m off to look in the archives but perhaps someone will beat me to the
answer.

matthew zeier - “In mathematics you don’t understand things. You just
get used to them.” - John von Newmann

matthew_zeier2 · July 24, 2001, 11:01pm

I’m not sure how to resolve this error when sending email:

No permission to create tickets in the queue ‘general’.

I’m off to look in the archives but perhaps someone will beat me to the
answer.

matthew zeier - “In mathematics you don’t understand things. You just
get used to them.” - John von Newmann

Gerd_Nienhaus · July 25, 2001, 5:37am

hi Matthew !

matthew zeier wrote:

I’m not sure how to resolve this error when sending email:

No permission to create tickets in the queue ‘general’.

I’m off to look in the archives but perhaps someone will beat me to the
answer.

I think you should read…

http://www.helgrim.com/rtdocs/

section ‘Installation and Configuration Guide’ !

Seems that you didn’t set the correct permissions for your queue ?!?

Regards from Germany and…

Gerd.

±----------------------- Gerd Nienhaus --------------------------+
| Orthogon GmbH, Hastedter Osterdeich 222, D-28207 Bremen |
| E-Mail: Gerd Nienhaus nienhaus@orthogon.de |
±— Tel.: +49 (0)421 20122-0/-53, FAX: +49 (0)421 20122-999 ----+

ORTHOGON and ODS Toolbox are registered trademarks of Orthogon GmbH

Vivek_Khera · July 25, 2001, 2:08pm

“mz” == matthew zeier matthew.zeier@thirdcoast.net writes:

mz> I’m not sure how to resolve this error when sending email:

mz> No permission to create tickets in the queue ‘general’.

Easier than looking in the archives, look at the docs. Pay particular
attention to the initial setup. By default, there are no permissions
to do anything.

Terence · July 26, 2001, 4:10pm

I’m not sure how to resolve this error when sending email:
No permission to create tickets in the queue ‘general’.

you may need to add permission to “Everyone” to create tickets on that
queue…

Terence C. Giufre-Sweetser