Hi everyone, I am Vedat, can be said develepor-to-be of RT and I am not that good English speaker so sorry about my mistakes. I would like to ask a question related to setting up the RT`s database. I made followed each step according to ManualRequirement then Manual Installation, in each step I had some problem but somehow now I am ultra stuck so I decided to ask for help.
So in this step I got an error which says that password authentication failed such as
[root@localhost ~]# cd /opt/rt5
[root@localhost rt5]# sudo sbin/rt-setup-database --action=init
In order to create or update your RT database, this script needs to connect to your Pg instance on localhost (port ‘’) as root
Please specify that user’s database password below. If the user has no database
password, just press return.
Failed to connect to dbi:Pg:dbname=template1;host=localhost;client_encoding=UTF8 as user ‘root’: connection to server at “localhost” (::1), port 5432 failed: FATAL: password authentication failed for user “root”[root@localhost rt5]#
So I configured some part of the RT_SiteConfig.pm as below
So whenever I try to enter the password after typing
sudo sbin/rt-setup-database --action=init
I always write that nabersin as the password but it shows me that error which I shared on the very beginning.
Could someone help me with this?
PS. This is the first time I am installing RT so its not related to upgrading.