I have installed RT 3.0.11 on a Windows XP workstation and been using it
successfully for a few weeks now, however I have never been able to
configure the TImeZone setting correctly as the software always thinks the
time is 2 hours ahead of the real time.
(ie Log entries in ‘C:\Program Files\OurInternet\Request
Tracker\winrt\logs\rt.log’ show 4:00pm when the actual time is 2:00pm.)
NB: To set the Timezone I have inserted the following line in the file ‘C:
\Program Files\OurInternet\Request Tracker\winrt\conf\RT_Config.pm’:
Where ‘AEST’ supposedly represents the local timezone of
Canberra>ACT>Australia (NB: Should be that same as Sydney>NSW>Australia).
Thanks for any assistance,
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