Setting rt name variable

Hi,
I’ve just setup RT, all looks good.
I need to be able to change the $rtname variable so that the
autoreply template doesn’t have ‘example.com’ in it. I’ve tried
changing the RT_Config.pm file but no luck!
Could anyone enlighten me ?
Many Thanks,
Adrian.

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Adrian Moir wrote:

Hi,
I’ve just setup RT, all looks good.
I need to be able to change the $rtname variable so that the
autoreply template doesn’t have ‘example.com’ in it. I’ve tried
changing the RT_Config.pm file but no luck!
You shouldn’t change RT_Config.pm, but must use RT_SiteConfig.pm,
because on upgrade your RT_Config.pm file would be overwriten.

Could anyone enlighten me ?
Did you restart apache?