Setting Initial Ticket ID into a new installation

RT Users
1

Hi there,

Greetings from São Paulo , Brazil.

Do you happen to know how to set up the initial ticket ID into a new installation?

I don’t want this new server starting with ID #1, since the oldest server that crashed were #10.000

I’m using postgres / RT 4.4.0

With Best Regards,

Atenciosamente,

Eder Miranda

2

Hi,
Try this : http://requesttracker.wikia.com/wiki/SetStartingId

Enviado do meu iPhone> Em 14 de abr de 2016, às 17:07, UNODATA - Eder Miranda eder@unodata.com.br escreveu:

Hi there,

Greetings from São Paulo , Brazil.

Do you happen to know how to set up the initial ticket ID into a new installation?

I don’t want this new server starting with ID #1, since the oldest server that crashed were #10.000

I’m using postgres / RT 4.4.0

With Best Regards,

Atenciosamente,

Eder Miranda
http://www.unodata.com.br

RT 4.4 and RTIR Training Sessions https://bestpractical.com/training

  • Washington DC - May 23 & 24, 2016
3

Hi Thiago,

Perfect! You made my day!

Thank you very very much!

Atenciosamente,

Eder Miranda
http://www.unodata.com.br----- Em 14 de Abr de 2016, em 20:16, Thiago Cristino dos Santos thiago.cristino@gmail.com escreveu:

Hi,
Try this :

4

The link seems to have died since. How would this be done nowadays?

5

It just moved - Google is your friend: SetStartingId - Request Tracker Wiki