Setting closed date

Newbie here. I’ve just installed RT 3.0.7 here at work, without much
trouble. I’m now putting some old, resolved tickets in the system. Is
there a way to have the closed date be set to the actual date (in the
past) when it was resolved? It’s not essential, but it would be a nice

And also, is there an interface where I can let the company easily see
the contents of a queue? What we had started doing is creating static
pages w/ each issue on a separate page, and linking to the index from
out intranet. So I’m trying to provide the same sort of interface within
RT. Is this what the bookmarkable link is for?