I am wanting to use the Internal RT user database as well as an External LDAP database for user authentication. I have the LDAP side of things working properly. I also have the ability to create users using the RT WebUI. However, there is no option for setting a password for the newly created user. I am unable to login as the newly created users with a ‘blank’ password or a password of ‘password’.
Why is there no option in the WebUI when creating a user to enter a password in my setup? I was under the impression that RT would fall back to internal auth if a user was not found in the External LDAP database. My log files do not indicate any such action.