Hi,
I’m getting our shiny new rt3.6.5 install on fedora 8 ready to enter
production for our internal ticket taking, but I have one last
configuration issue before I’m truly happy with the configuration.
I need to let end users set the priority of their tickets in the rt self
service portal.
Is this a feature in RT that I’ve overlooked?
If not, any tips on how to hack it in?
Thanks,
Chris Peterson
Barracuda Networks
Barracuda Networks makes the best spam firewalls and web filters. www.barracuda.com