Set ticket due date with email

Good evening guys,

I am wondering if there’s a way to set a ticket due date with the same email sent to create it in the first place (like any special string format in the subject or body of the email).

Thanks in advance.

© 2011 Nitido Inc. - Proprietary and Confidential. All rights reserved.

Hernan Garcia
Nitido, Inc.
hgarcia@nitido.com
office:
+58 212 961 58 31
mobile:
+58 426 516 79 94
international:
+1 647 430 3417
This electronic transmission (including any and all attachments) is intended solely for the use of the individual or entity to which it is addressed and may contain information that is privileged and/or confidential. If you are not the intended recipient of this electronic transmission, you are hereby notified that any disclosures, copying or distribution, or the taking of any action in reliance upon the contents of this electronic transmission is strictly prohibited, and you are further requested to purge this electronic transmission and all copies thereof from your computer systems.

Good evening guys,

I am wondering if there’s a way to set a ticket due date with the same email sent to create it in the first place (like any special string format in the subject or body of the email).

Thanks in advance.

Try:

RT-Extension-CommandByMail

Cheers,
Ken