Set priority and DefaultDueIn

RT Users
1

Hi everyone

Long time ago when I create a queue I somewhere put a priority and a defaultduein, I still can see in the list of my queue the setting.

Yesterday I need to ad another queue and, maybe I’m getting too old, but impossible to find where I can set that.

I go to «Admin → Queue → select Queue → Basic» as I remember it but no menu to set that.
Where this menu goes ?

Thanks

2

From the Admin queue page, the basics one you’re on you should see the right most sub-menu item “Default Values”, it may be under “more” depending on your browser window size

3

Thanks you for the help. I should drink more tea :wink: