i want to remove the “Quick Ticket Creation” from RT at a glance for
every user.
I added “Set($HomepageComponents[qw(Quicksearch MyAdminQueues
MySupportQueues MyReminders RefreshHomepage)]);” in my RT_SiteConfig.pm
(removed the “QuickCreate” from the array)
result: QuickCreate is still visible to all users - but not deleteable
anymore.
i want to remove the “Quick Ticket Creation” from RT at a glance for
every user.
I added “Set($HomepageComponents[qw(Quicksearch MyAdminQueues
MySupportQueues MyReminders RefreshHomepage)]);” in my RT_SiteConfig.pm
(removed the “QuickCreate” from the array)
result: QuickCreate is still visible to all users - but not deleteable
anymore.