[Tue Feb 17 14:06:09 2009] [error]: Scrip 67 Prepare failed: Can’t call method “FirstCustomFieldValue” without a package or object reference at (eval 932) line 1.-----Original Message-----
From: email@example.com [mailto:firstname.lastname@example.org] On Behalf Of Emmanuel Lacour
Sent: Tuesday, February 17, 2009 2:24 AM
Subject: Re: [rt-users] Set a ticket custom field based on a User Custom field scrip action
On Mon, Feb 16, 2009 at 06:11:30PM -0600, Joel Schuweiler wrote:
Here’s the scenario:
A User has a custom field called Billable with two choices, yes, and no.
User creates ticket
Scrip checks Billable and sets ticket billable if user is billable
I’m having a bit of trouble figuring out how I can access the custom
field belonging to the user however, anyone have thoughts on this?
Something like this I think:
my $billable = $self->TransactionObj->Creator->FirstCustomFieldValue ( ‘Billable’ );
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