Ian,
Thanks for the reply. I looked into the wiki and saw the perl script to
delete sessions in the DB, however within my SESSIONS table there is no
data.
It appears that the cookie is set for expiration “at the end of Session”.
Meaning whenever a user closes their browser
It removes the cookie. I did wiki searches for session , cookie and for
timeout but found nothing to help tell me
How to configure the session in RT.
That’s when I searched through all of the RT user list archives and found
this interesting information
And yes, it still applies even for RT v3.4.2
[Rt-devel] Sessions in Oracle
T.J. Maciak
Internet/Intranet Developer
Department of IT
City of Grand Rapids
P: (616)456-3713
F: (616)456-3448