Session created too late?

RT Users
1

Hi.

Some of my users are reporting ‘double login problem’. The sequence is:

  1. A user with full-featured main page logs into RT; he enters username and
    password, submits
  2. The users clicks some other link in not fully loaded/renderd page
    (returned after login form) - if someone has not too fast computer or
    browser it is quite easy
  3. The user receives 302 to login page again.

Is it a configuration issue? I didn’t found nothing special in my
RT_*Config.pm…

TIA

R.

“First they ignore you. Then they laugh at you. Then they
fight you. Then you win.” - Mohandas Gandhi.

2

Hi.

Some of my users are reporting ‘double login problem’. The sequence is:

Most often, this is because your RT server answers to two domain names and the users’ cookies are only for one.