Server generated tickets

RT Users
1

I have a couple of servers that send roots mail to RT. Is there a way
to prevent or get rid of the response email from RT?

2

I have a couple of servers that send roots mail to RT. Is there a way
to prevent or get rid of the response email from RT?

The easiest way is to edit those user accounts and leave the Name as
the email address but blank out the email address field.

Or log in as the user and change their preferences to “never receive
email”

-kevin

3

Looks like I was over thinking this one. Thanks for the simple solution…On Jan 10, 2012, at 8:57 AM, Kevin Falcone falcone@bestpractical.com wrote:

On Tue, Jan 10, 2012 at 06:25:03AM -0900, Damien Hull wrote:

I have a couple of servers that send roots mail to RT. Is there a way
to prevent or get rid of the response email from RT?

The easiest way is to edit those user accounts and leave the Name as
the email address but blank out the email address field.

Or log in as the user and change their preferences to “never receive
email”

-kevin

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