Sendmail issue

RT Users
1

I know this may not be the place but I got RT2 running last weekend and I am
chomping at the bit.

I have set up on my exchange server a user that all its mail is forwarded
intact to support@180.180.180.13 the ip address of the linux box with RT on
it. This works great for a list server I am running on another NT server.

Anyhow Sendmail is talking back to the exchange server finaly, as it returns
with a user uknown error.

I set up the aliases just like it said in the RT documentation.

I can create a ticket via the Web interface and it emails me the ticket
number like it is supposed to.

I am sure that sendmail is not set up correctly (I kept all the default
settings after installing). I am not familiar with sendmail and Any pointers
would be appreciated.

Thanks in advance

2

After you edited the aliases file did you run the command ‘newaliases’ ?

Greg Smythe
SysAdmin
Intellstat Communications
WA State Resident-----Original Message-----
From: wkelleher@aaservicesltd.com [mailto:wkelleher@aaservicesltd.com]
Sent: Thursday, February 07, 2002 1:34 PM
To: rt-users@lists.fsck.com
Subject: [rt-users] Sendmail issue

I know this may not be the place but I got RT2 running last weekend and I am
chomping at the bit.

I have set up on my exchange server a user that all its mail is forwarded
intact to support@180.180.180.13 the ip address of the linux box with RT on
it. This works great for a list server I am running on another NT server.

Anyhow Sendmail is talking back to the exchange server finaly, as it returns
with a user uknown error.

I set up the aliases just like it said in the RT documentation.

I can create a ticket via the Web interface and it emails me the ticket
number like it is supposed to.

I am sure that sendmail is not set up correctly (I kept all the default
settings after installing). I am not familiar with sendmail and Any pointers
would be appreciated.

Thanks in advance

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

3

Yes, I will try to send from the command line to get more info

4

Did you run ‘newaliases’ after you set up the aliases?

At 21:34 07/02/02, you wrote:

I know this may not be the place but I got RT2 running last weekend and I am
chomping at the bit.

I have set up on my exchange server a user that all its mail is forwarded
intact to support@180.180.180.13 the ip address of the linux box with RT on
it. This works great for a list server I am running on another NT server.

Anyhow Sendmail is talking back to the exchange server finaly, as it returns
with a user uknown error.

I set up the aliases just like it said in the RT documentation.

I can create a ticket via the Web interface and it emails me the ticket
number like it is supposed to.

I am sure that sendmail is not set up correctly (I kept all the default
settings after installing). I am not familiar with sendmail and Any pointers
would be appreciated.

Thanks in advance

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Feargal Reilly,
Systems Administrator,
The CIA.