Sendmail errors

----- The following addresses had permanent fatal errors -----
“|/usr/local/rt/bin/rt-mailgate ehire correspond”
(expanded from: ehire-rt@lurker.acf.nyu.edu)

----- Transcript of session follows -----
sh: rt-mailgate not available for sendmail programs
554 “|/usr/local/rt/bin/rt-mailgate ehire correspond”… Service unavailable

My aliases file has:

ip-rt: “|/usr/local/rt/bin/rt-mailgate ip correspond”

And the permissions on the rt files are from a fresh RT 1.0.3 installation

| sh: rt-mailgate not available for sendmail programs
| 554 “|/usr/local/rt/bin/rt-mailgate ehire correspond”… Service
| unavailable
±–>8

Your sendmail is configured to use smrsh, and you haven’t added rt-mailgate
to smrsh’s list of acceptable programs.

brandon s. allbery [os/2][linux][solaris][japh] allbery@kf8nh.apk.net
system administrator [WAY too many hats] allbery@ece.cmu.edu
electrical & computer engineering KF8NH
carnegie mellon university [“better check the oblivious first” -ke6sls]