Hello list,
as debian users, I’m encountering the “sendmail” error, but with RHEL6
Here are the log from “/var/log/httpd/error_log” :
[Tue Sep 4 09:34:43 2012] [info]: <
rt-4.0.7-1945-1346751283-749.7324-10-0@myfirm.com> #7324/120687 - Scrip 10
On Resolve Notify Requestors
(/opt/rt4/sbin/…/lib/RT/Action/SendEmail.pm:301)
sendmail: fatal: edos@myfirm.com(48): No recipient addresses found in
message header
[Tue Sep 4 09:34:43 2012] [error]: <
rt-4.0.7-1945-1346751283-749.7324-10-0@myfirm.com>: /usr/sbin/sendmail -oi -t -f edos@myfirm.com exited with code 75
(/opt/rt4/sbin/…/lib/RT/Interface/Email.pm:465)
[Tue Sep 4 09:34:43 2012] [crit]: <
rt-4.0.7-1945-1346751283-749.7324-10-0@myfirm.com>: Could not send mail
with command /usr/sbin/sendmail -oi -t -f edos@myfirm.com: <
rt-4.0.7-1945-1346751283-749.7324-10-0@myfirm.com>: /usr/sbin/sendmail -oi -t -f edos@myfirm.com exited with code 75 at
/opt/rt4/sbin/…/lib/RT/Interface/Email.pm line 466.
Stack:
[/opt/rt4/sbin/…/lib/RT/Interface/Email.pm:466]
[/opt/rt4/sbin/…/lib/RT/Action/SendEmail.pm:308]
[/opt/rt4/sbin/…/lib/RT/Action/SendEmail.pm:128]
[/opt/rt4/sbin/…/lib/RT/ScripAction.pm:232]
[/opt/rt4/sbin/…/lib/RT/Scrip.pm:475]
[/opt/rt4/sbin/…/lib/RT/Scrips.pm:188]
[/opt/rt4/sbin/…/lib/RT/Transaction.pm:201]
[/opt/rt4/sbin/…/lib/RT/Record.pm:1461]
[/opt/rt4/sbin/…/lib/RT/Ticket.pm:3487]
[/opt/rt4/sbin/…/lib/RT/Ticket.pm:3188]
[/opt/rt4/sbin/…/lib/RT/Record.pm:932]
[/opt/rt4/sbin/…/lib/RT/Record.pm:911]
[/opt/rt4/sbin/…/lib/RT/Interface/Web.pm:2256]
[/opt/rt4/sbin/…/lib/RT/Interface/Web.pm:2368]
[/opt/rt4/share/html/Ticket/Modify.html:81]
[/opt/rt4/share/html/Ticket/autohandler:19]
[/opt/rt4/sbin/…/lib/RT/Interface/Web.pm:576]
[/opt/rt4/sbin/…/lib/RT/Interface/Web.pm:326]
[/opt/rt4/share/html/autohandler:53]
(/opt/rt4/sbin/…/lib/RT/Interface/Email.pm:470)
I have to restart apache each time I have this error, in other words, 4-5
time yesterday.
This problem appeared yesterday, the last package update was done on July
20th, and the last RT update, 4.0.7, was done 6 days ago.
Here are my system information :
[root@dgilx202 ~]# uname -a
Linux dgilx202.res.myfirm.org 2.6.32-220.7.1.el6.x86_64 #1 SMP Fri Feb 10
15:22:22 EST 2012 x86_64 x86_64 x86_64 GNU/Linux
[root@dgilx202 ~]# cat /etc/redhat-release
Red Hat Enterprise Linux Server release 6.2 (Santiago)
[root@dgilx202 ~]# cat /etc/httpd/conf.d/rt.conf
<VirtualHost :80>
servername rt.myfirm.com
RewriteEngine On
RewriteCond %{HTTPS} off
RewriteRule (.) https://%{HTTP_HOST}%{REQUEST_URI}
<VirtualHost *:443>
### Optional apache logs for RT
# ErrorLog /opt/rt4/var/log/apache2.error
# TransferLog /opt/rt4/var/log/apache2.access
# LogLevel debug
servername rt.myfirm.com
AddDefaultCharset UTF-8
SSLEngine on
SSLCertificateFile /etc/ssl/certs/rt.myfirm.com.cer
SSLCertificateKeyFile /etc/ssl/keys/rt.myfirm.com.key
DocumentRoot "/opt/rt4/share/html"
<Location />
Order allow,deny
Allow from all
SetHandler modperl
PerlResponseHandler Plack::Handler::Apache2
PerlSetVar psgi_app /opt/rt4/sbin/rt-server
</Location>
<Perl>
use Plack::Handler::Apache2;
Plack::Handler::Apache2->preload("/opt/rt4/sbin/rt-server");
</Perl>
Email::Address version :
[root@dgilx202 ~]# cpan -D Email::Address
CPAN: Storable loaded ok (v2.20)
Reading ‘/root/.cpan/Metadata’
Database was generated on Tue, 04 Sep 2012 10:39:03 GMT
Email::Address
(no description)
R/RJ/RJBS/Email-Address-1.896.tar.gz
/usr/local/share/perl5/Email/Address.pm
Installed: 1.895
CPAN: 1.896 Not up to date
Ricardo SIGNES (RJBS)
rjbs@cpan.org
[root@dgilx202 ~]#
The only changes in RT I can notice are :
- more users ;
- news scrips and template.
FI, I restarted apache 3 times during the writing of this email…
Do you have any idea why this is happening ?
Raphaël Berlamont