Sendmail and apache virtual hosts

Hi

I’m running RT on RedHat 7.2. I run RT under an apache virtual host,
faults.geonet.org.nz on the host ultor.geonet.org.nz When auto replies are sent
to tickets the reply to address resolves to things like dmc@ultor.geonet.org.nz
instead of dmc@faults.geonet.org.nz, which is set in the queue email address
(and is what I would like the Reply-to header set to). I think the translation
is occuring during the cannoniacal lookup in sendmail.

Any ways to fix this? Did I miss something really obvious?

Cheers,
Geoff

Hi Geoff

Try this:

vi /path/to/rt2/etc/config.pm
Search for CanonicalizeAddress ie. “/CanonicalizeAddress”

Go from there :slight_smile:

Dane

Dane Rapaport
Systems Administrator and All Round Nice Guy
Animal LOGIC, Fox Studios Australia
www.animallogic.com
p: +61 2 9383 4964
m: 0414 735 922