I’ve moved an existing instance of RT over to RHEL. I’m trying to get email tickets to work. I’ve confirmed that the tickets get picked up from the Gmail account but they don’t get created in RT.
Simplifying it down to the command line, when I put in this
(echo “From: XXXXX@yavapai.us” ; echo “Subject: test from command line” ; echo ; echo “test”) |/var/www/requesttracker/bin/rt-mailgate --queue ‘YLN’ --action correspond --url http://helptest.yln.info/requesttracker --debug
I get this:
The RT server which handled your email did not behave as expected. It said:
and then it returns the HTML of the home page.
Any idea what might cause this?