I’m trying to create a template to send an email notification with a ticket’s corresponding customfield values but I’m running into some difficulties. Here’s my main code:
my $transactions = $Ticket->Transactions;
$transactions->Limit( FIELD => ‘Type’, VALUE => ‘CustomField’ );
while (my $transaction = $transactions->Next)
my $fieldvalue = $transaction->ObjectCustomFieldValues->Content;
Can someone please help me? Thks.