RT2 handles that a lot better.
If you’re running RT1, you can hack the source in lib/rt/support/mail.pm.
-jOn Thu, May 17, 2001 at 10:56:02AM -0500, Jennifer O'Briant wrote:
In RT, requestors are always sent copies of all correspondence. Is there a way to send the correspondence with BCC’s instead of CC’s, so we can protect the e-mail addresses of our developers?
Associate Systems Administrator
MPI Software Technology, Inc.
jesse reed vincent – firstname.lastname@example.org – email@example.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
As I sit here alone looking at green text on a laptop in a mostly bare room listening
to loud music wearing all black, I realize that that it is much less cool in real life