Sending BCC's instead of CC's


#1

In RT, requestors are always sent copies of all correspondence. Is there a way to send the correspondence with BCC’s instead of CC’s, so we can protect the e-mail addresses of our developers?

Jen O’Briant
Associate Systems Administrator
MPI Software Technology, Inc.
662-320-4300 x11


#2

RT2 handles that a lot better.
If you’re running RT1, you can hack the source in lib/rt/support/mail.pm.

    -jOn Thu, May 17, 2001 at 10:56:02AM -0500, Jennifer O'Briant wrote:

In RT, requestors are always sent copies of all correspondence. Is there a way to send the correspondence with BCC’s instead of CC’s, so we can protect the e-mail addresses of our developers?

Jen O’Briant
Associate Systems Administrator
MPI Software Technology, Inc.
662-320-4300 x11

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