Send dashboard to members of a group

RT Users
1

Hi guys!

I have a dashboard which I want to send to all members of a specified
group. What would be the best way to do this?

Is there a way to force all users to subscribe this dashboard?
Or is there a way through rt-crontool?

I’m not sure at the moment, in which direction i should go. Would be
great, if someone of you could show me the way…

Regards,
Markus

2

I have a dashboard which I want to send to all members of a specified
group. What would be the best way to do this?

Is there a way to force all users to subscribe this dashboard?
Or is there a way through rt-crontool?

You can use group dashboards and the sbin/rt-email-dashboards script:

https://bestpractical.com/docs/rt/latest/dashboards.html#Group-Dashboards
https://bestpractical.com/docs/rt/latest/rt-email-dashboards.html

Or you can use sbin/rt-email-group-admin to create a new action and then
use that action in bin/rt-crontool:

https://bestpractical.com/docs/rt/latest/rt-email-group-admin.html
https://bestpractical.com/docs/rt/latest/rt-crontool.html

3

Hi guys!

I have a dashboard which I want to send to all members of a specified
group. What would be the best way to do this?

Do you mean by group a RT user defined group?
If yes, sadly this isn’t possible.

But I think it would be really great if we could subscribe users and
groups on dashboards like the watchers on queues.

Chris