Self service in RT 3.8.x | SelfService mit RT 3.8.x

Hi,
is it possible to enable SelfService in RT 3.8.x or must i install modules
to enable it? If it is so, can anybody say me whitch modules i have to
install for this? Has anyone expirience with with SelfService on 3.8?

Best regards
Michael

Hallo,
ist bei RT 3.8 bereits eine SelfService funktion eingebaut? Wenn nicht
welche Module muss ich dann nachinstallieren um das zum laufen zu bringen.
Hat jemand schon Erfahrungen damit gemacht?

Grüße Michael

Hi,
is it possible to enable SelfService in RT 3.8.x or must i install modules
to enable it? If it is so, can anybody say me whitch modules i have to
install for this? Has anyone expirience with with SelfService on 3.8?

SelfService is available in 3.8, no need for third-party modules.

Every “unprivileged” users will be redirected automatically to
SelfService. “privileged” users can go to SelfService with an url like
http://…/SelfService/

Hi,
is it possible to enable SelfService in RT 3.8.x or must i install
modules
to enable it? If it is so, can anybody say me whitch modules i have
to
install for this? Has anyone expirience with with SelfService on 3.8?

SelfService is available in 3.8, no need for third-party modules.

Every “unprivileged” users will be redirected automatically to
SelfService. “privileged” users can go to SelfService with an url like
http://…/SelfService/

It should perhaps be said that the users will have to be provided with
a password, so they can actually login.
Search the wiki for “password” (should be the first hit) for a way to
provide users with a random password the first time they create a
ticket.

This is one of the things that I would like Bestpractical to include
in RT.

Rainer