At 10:19 AM 12/6/2002 -0800, Travis Zadikem wrote:
What password does an unprivileged user use? I ask this because I have
users that email rt and then it adds them as a new user automatically with
their email address as the username. But, when the user goes to
webaddress/SelfService and tries to login using their email address and no
password it won’t let them in. How can I fix this so it will?
RT users automatically created through email submission are not assigned a
password. Their user account is created with password set to undef. You can
change by modifying the following:
my ($Val, $Message) =
$NewUser->Create(Name => ($Username || $Address),
EmailAddress => $Address,
RealName => "$Name",
Password => undef,
Privileged => 0,
Comments => 'Autocreated on ticket submission'
Changed password to whatever you like. Also, Jesse posted a way to create
random passwords a couple weeks ago.