Selecting Tickets in RT3

RT Users
1

All-

I am in the process of upgrading to RT3 from RT2. Everything is moving
along and I am doing an import right now. The problem I have is when I
look in queues or any where else the tickets numbers are not links to
the tickets. The only way I have of getting to a ticket is to put the
ticket number in the search box. Am I missing something?

Jason

| Jason Maderios |
mailto:jmaderios@bigrocksports.com jmaderios@bigrocksports.com
|
| Unix Systems Administrator | W:
252-726-6186 X5432 |
| Big Rock Sports | C:
252-241-8774 |

2

I am in the process of upgrading to RT3 from RT2. Everything is moving
along and I am doing an import right now. The problem I have is when I

Is the import done or still in progress? I found that it was pretty
much nonsense until the import completed… at least the user info
import.

Vivek Khera, Ph.D.
+1-301-869-4449 x806