I removed user rights and granted only see queue and open ticket right.
It seems that is OK.
ByeOn Wed, Dec 9, 2009 at 5:32 PM, Jason Ledford email@example.com wrote:
Would that not be non-privileged users using the self-service module?
They create their tickets and can only see tickets they have created. It’s
a non-privileged user so can’t do much else.
I am new to this as well so I might be completely wrong
From: firstname.lastname@example.org [mailto:
email@example.com] *On Behalf Of *Ibrahim Harrani
Sent: Wednesday, December 09, 2009 10:22 AM
Subject: [rt-users] see only own tickets
I installed RT 3.8.4.
I searched in documents etc but i could not find an answer about my
I want to create a queue for my customers about our one product support
The customers will create a tickets on the same queue. But they should not
see each other tickets. They must see
only their created tickets.
Can I do something like this in RT?