Searching on open tickets is not working

I am using the query builder in RT and I want to run the following query

Owner=‘3621’ or

Owner=‘82’ or

Owner=‘86’ or

Owner=‘84’ or

Owner=‘78’ or

Owner=‘90’ or

Owner=‘4003’ or

Owner=‘4139’ or


and Status=‘open’

this is the SQL statement that I want to run but in the builder I can either
do OR and AND not both.

How do I do this?

My objective to get a list of all the open tickets for my team.

Please let me know if you have any questions.


Rob Wilson
Project Manager
500 N. Rogers Rd.
Olathe, KS 66062
Phone: 913-254-6779
Fax: 913-764-3098