Actually, "CreatorId" and "RequestorId" are not necessarily the same. I
may “create” a ticket, then modify it to show you as the “requestor” and
those two fields would reflect that difference. In this case, Richard
wants only those tickets where he is “still” the requestor". Just a thought.
LBNLOn 7/21/2008 11:56 AM, Kevin Falcone wrote:
On Jul 21, 2008, at 9:31 AM, Richard Hartmann wrote:
I was wondering if it’s possible to search for all tickets created by
me. The interesting tickets would be the one created via web
interface, but the ones created via email can be displayed, as well.
Searching by Requestor is not possible as I frequently set others to
the requestor. With 3.8, I can not bookmark the tickets, but that is
an ideal solution.
Just search on Creator = ‘yourusername’
Community help: http://wiki.bestpractical.com
Commercial support: email@example.com
Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com