I was wondering if anyone can help, I am trying to get RT working for the
first time, I got it installed ok and the admin page comes up ok but when I
press the login box I get the the error below ( for your information I am
running mandrake 8.1, Mason 1.04, DBIx-SearchBuilder-0.47,
Apache-AdvancedExtranetServer/1.3.22). Any suggestions or pointers
appreciated.
Kind regards
Caroline
Mason error
error in file:
/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm
line 789:
Can't call method "SimpleQuery" on an undefined value
context:
…
785:
my $self = shift;
786:
my $QueryString = shift;
787:
my @bind_values = (@_);
788:
789:
my $sth = $self->_Handle->SimpleQuery($QueryString, @bind_values);
790:
791: #TODO this only gets the first row. we should check if there are
more.
792:
793:
eval {
…
Many thanks
CarolineOn Tuesday 11 December 2001 12:13 pm, you wrote:
Hi Everybody,
I was wondering if anyone can help, I am trying to get RT working for the
first time, I got it installed ok and the admin page comes up ok but when
I press the login box I get the the error below ( for your information I
am running mandrake 8.1, Mason 1.04, DBIx-SearchBuilder-0.47,
Apache-AdvancedExtranetServer/1.3.22). Any suggestions or pointers
appreciated.
Kind regards
Caroline
Mason error
error in file:
/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm
line 789:
Can't call method "SimpleQuery" on an undefined value
context:
…
785:
my $self = shift;
786:
my $QueryString = shift;
787:
my @bind_values = (@_);
788:
789:
my $sth = $self->_Handle->SimpleQuery($QueryString, @bind_values);
790:
791: #TODO this only gets the first row. we should check if there are
more.
792:
793:
eval {
…
That sounds like your database connection isn’t being properly initialized.
Do the CLI tools work?On Tue, Dec 11, 2001 at 12:13:28PM +0000, Mole wrote:
Hi Everybody,
I was wondering if anyone can help, I am trying to get RT working for the
first time, I got it installed ok and the admin page comes up ok but when I
press the login box I get the the error below ( for your information I am
running mandrake 8.1, Mason 1.04, DBIx-SearchBuilder-0.47,
Apache-AdvancedExtranetServer/1.3.22). Any suggestions or pointers
appreciated.
Kind regards
Caroline
Mason error
error in file:
/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm
line 789:
Can't call method "SimpleQuery" on an undefined value
context:
…
785:
my $self = shift;
786:
my $QueryString = shift;
787:
my @bind_values = (@_);
788:
789:
my $sth = $self->_Handle->SimpleQuery($QueryString, @bind_values);
790:
791: #TODO this only gets the first row. we should check if there are
more.
792:
793:
eval {
…
I have exactly the same problem, same packages installed too.
The only thing I found in the previos posts is that I should upgrade
SearchBuilder, but thats the last version in CPAN.
Ruben.On Tue, 11 Dec 2001, Mole wrote:
sorry forgotten to say I am using rt-2.0.9.
Many thanks
Caroline
On Tuesday 11 December 2001 12:13 pm, you wrote:
Hi Everybody,
I was wondering if anyone can help, I am trying to get RT working for the
first time, I got it installed ok and the admin page comes up ok but when
I press the login box I get the the error below ( for your information I
am running mandrake 8.1, Mason 1.04, DBIx-SearchBuilder-0.47,
Apache-AdvancedExtranetServer/1.3.22). Any suggestions or pointers
appreciated.
Kind regards
Caroline
Mason error
error in file:
/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm
line 789:
Can't call method "SimpleQuery" on an undefined value
The CLI stuff tools are working ok. I can add users and change passwords no
problem so the database seems to be working fine. This appears to be a web
interface issue, I’ve taken a look at my apache config and nothing seems to
be amiss.
kind regards
CarolineOn Tuesday 11 December 2001 5:49 pm, you wrote:
That sounds like your database connection isn’t being properly initialized.
Do the CLI tools work?
On Tue, Dec 11, 2001 at 12:13:28PM +0000, Mole wrote:
Hi Everybody,
I was wondering if anyone can help, I am trying to get RT working for
the first time, I got it installed ok and the admin page comes up ok but
when I press the login box I get the the error below ( for your
information I am running mandrake 8.1, Mason 1.04,
DBIx-SearchBuilder-0.47,
Apache-AdvancedExtranetServer/1.3.22). Any suggestions or pointers
appreciated.
Kind regards
Caroline
Mason error
error in file:
/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm
line 789:
Can't call method "SimpleQuery" on an undefined value
context:
…
785:
my $self = shift;
786:
my $QueryString = shift;
787:
my @bind_values = (@_);
788:
789:
my $sth = $self->_Handle->SimpleQuery($QueryString, @bind_values); 790:
791: #TODO this only gets the first row. we should check if there are
more.
792:
793:
eval {
…