I’m having trouble saving a search ordered by custom field. I have to
manually change the URL to fix the order, since the GET param is not set
in a form field on the page. After I do that, I get sent to the advanced
edit query page. I click “Show Results” and see the tickets in the
correct order.
However, when I go back to “Edit Search” to save it, the order by field
is reset to “AdminCc.EmailAddress” (presumably because it’s the first in
alphabetical order).
Is this not possible? I’m trying to save a search in a dashboard but it
needs to be ordered by the custom field.
I’m having trouble saving a search ordered by custom field. I have to
manually change the URL to fix the order, since the GET param is not set
FWIW, I saved the html, put it in /Search/Build2.html and
modified the selected order by field. I was then able to save the search
with the order I need.
I’m having trouble saving a search ordered by custom field. I have to
manually change the URL to fix the order, since the GET param is
not set
FWIW, I saved the html, put it in /Search/Build2.html and
modified the selected order by field. I was then able to save the
search
with the order I need.
Scott, you don’t tell us what version of RT you’re working with…