Hello,
It is easy to get a list of ticket for a given requestor. Is it possible
to search tickets based on a given custom field?
I’ve searched in the FAQ, but I have only found this page that allow us
to display custom fields in result’s searches…
Regards,
Jonathan Scher
Hello,
It is easy to get a list of ticket for a given requestor. Is it possible
to search tickets based on a given custom field?
I’ve searched in the FAQ, but I have only found this page that allow us
to display custom fields in result’s searches…Regards,
Jonathan Scher
List info: The rt-devel Archives
You must first set the Queue in your search. Then you will be given the options to search on the custom fields related to that Queue.
Associate yourself with men of good quality if you esteem
your own reputation; for 'tis better to be alone then in bad
company. - George Washington, Rules of Civility