Hello…
I’ve been doing some small additions to my RT2 installation. One of the
things I did was add the priority to the WebOptions in config.pm. It
worked as expected but I’m a little lost on how to accomplish my next
piece. I want to have the default search results for any queue to return
sorted via priority in descending order. Any help would be appreciated.
Thanks
Sean
Sean Lutner
Senior Systems & Network Administrator
TechTarget, Inc.
117 Kendrick St, Suite 800
Needham, MA 02494
P: 781-657-1337
F: 781-657-1100
E: sean@techtarget.com W: http://www.techtarget.com
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