I have an RT system running on Debian Stable (RT from the debian repo).
I would like to have that follows the logic below - but when I tried it
in the “Advance search” option, I had errors - so my guess is I am
missing something and/or don’t correctly understand how things work.
(my Perl and PostSQL skills come down to copy/paste with a bit of
Is what I am thinking even possible? Any help with pointers/reading
material will also be appreciated.
Queue = 'HelpDesk’
AND LastUpdatedBy = Requestor.EmailAddress
AND LastUpdated > Created
Associate yourself with men of good quality if you esteem
your own reputation; for 'tis better to be alone then in bad
company. - George Washington, Rules of Civility