I’m trying to create a Dashboard which will mail out the tickets for
review which are going to be purged from the system by rt-scrubber.
In testing I have found something weird. Giving rt-scrubber a query
like this works fine.
rt-shredder --plugin “Tickets=query, Status = ‘deleted’ AND
LastUpdated < ‘90 days ago’;limit,100” --sqldump /u/rtweb/shredder-
However the same query in the ticket system returns no results. Is
there something about doing ticket queries where Deleted is not a
valid status? How do we solve this problem?
Net Consonance : consonant endings by net philanthropy, open source
and other randomness