All,
I have a scrip that updates the subj line. I do not want this change noted in history.
I am using RecordTransaction 0 in other scrips and they are working fine. Just not in this one.
Any thoughts?
— Truncated Custom Action cleanup code –
my $csubj = $self->TicketObj->Subject;
$csubj =~ s/^(.*)//;
my ( $st, $msg ) = $self->TicketObj->SetSubject ("($cftype - $cfphone) $csubj", RecordTransaction => 0);
unless ( $st ) {
$RT::Logger->error(“Coudln’t change Subj: $msg”);
return 0;
}
— Truncated –