I actually just noticed one issue with regards to the e-mail that gets
generated by this scrip.
The From: field has this:
Apache [Apache@worldnow.com]; on behalf of; Eric Mandel via RT
Normally, scrips have a from field that looks like:
Eric Mandel via RT [firstname.lastname@example.org]
Any idea why this scrip would look different.From: Jesse [mailto:email@example.com]
Sent: Tuesday, June 26, 2001 10:38 AM
To: Eric Mandel
Subject: Re: [rt-devel] Scrip for changing queues
Actually, I built one of these for a client in the past few weeks:
I’d love to hear how it works for you
I think I remember seeing a question about this in the past but I can’t
to find it.
We have been using RT2 for a while now and have received some feedback on
the system. One item that pretty much everyone has asked for is a way to
notify admin watchers when a ticket changes queues. There doesn’t appear
be a scrip for this and it doesn’t fall under OnCreate. Is there a
workaround for this? Either by creating a new scrip or having OnCreate
Rt-devel mailing list
jesse reed vincent – firstname.lastname@example.org – email@example.com
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
I admit that X is the second worst windowing system in the world, but all
others I’ve used are tied for first.