Scrip failures

RT Users
1

When I reply to a ticket in my freshly upgraded RT 2.0.13, it does not send
the reply to the requestor, instead it just says “comments added” vs.
“correspondence sent”. I took a look at my scrips and they are definately
broken. I have the first drop-down box populated with the usual
"OnReply,OnComment,OnResolve, etc…" but the next two boxes for the action
and the templates are missing any entries. Where should I look for my missing
scrips? I know that I was meddling with scrips awhile back but I cannot find
the file(s) that are responsible.

TIA

– RT2 Troubles

4

Jerrad,

The limit for attachments is set in the RT_SiteConfig.pm file in

$RTHOME->etc directory.

Kenn
LBNLOn 1/27/2009 10:15 AM, Jerrad Pierce wrote:

Okay, still no idea what’s causing the commit failure,
but I have determined that the attachment link code
(adapted form wiki content) somehow results in an
empty Transaction->Content. Is the Limit not scoped?